FAQs

How long does shipping take?

I ship from California, USA. I aim to ship out 2-4 business days after an order has been placed. Generally, it will then take 1-2 weeks for a successful delivery. Please note that during the holidays, it more than likely will take additional time so please plan accordingly.

What is your return policy?

I genuinely hope you will be happy with any product(s) from my shop, but if the quality doesn’t meet your expectations, you’re more than welcome to contact me within 14 days upon delivery. I will ask that you ship the product back and I can issue a refund once it has arrived back in original condition. Refunds do not include postage costs.

How long do custom commissions take if I don’t have a specific deadline?

Generally, 2-4 weeks if I have multiple orders and up to a week if I don’t. I work part time so I work on my side gig in the evening. I want to put my heart into each custom piece, so I hope you can be patient with me so that I can output quality work for you. :)

Will you be adding more products?

I sure will! You can stay updated by following me on Instagram or check back here. I might have a mailing list in the future, but right now I am most active on IG. <3

Do you offer international shipping?

As a new shop owner, I will be focusing on shipping only in the continental US. However, I do have digital commissions available if you want to go that route. I can email you a high res image of the final piece for you to print at home. That way, you can still support :) I can advise on how to print and choose a frame as well if you’d like.

Do I have to make an account to purchase something?

Not at all. You do need to provide an email during checkout though to receive confirmation and shipping notifications, but creating an account is not required. An account will just help with faster checkout for future purchases.

FAQs

How long does shipping take?

I ship from California, USA. I aim to ship out 2-4 business days after an order has been placed. Generally, it will then take 1-2 weeks for a successful delivery. Please note that during the holidays, it more than likely will take additional time so please plan accordingly.

What is your return policy?

I genuinely hope you will be happy with any product(s) from my shop, but if the quality doesn’t meet your expectations, you’re more than welcome to contact me within 14 days upon delivery. I will ask that you ship the product back and I can issue a refund once it has arrived back in original condition. Refunds do not include postage costs.

How long do custom commissions take if I don’t have a specific deadline?

Generally, 2-4 weeks if I have multiple orders and up to a week if I don’t. I work part time so I work on my side gig in the evening. I want to put my heart into each custom piece, so I hope you can be patient with me so that I can output quality work for you. :)

Will you be adding more products?

I sure will! You can stay updated by following me on Instagram or check back here. I might have a mailing list in the future, but right now I am most active on IG. <3

Do you offer international shipping?

As a new shop owner, I will be focusing on shipping only in the continental US. However, I do have digital commissions available if you want to go that route. I can email you a high res image of the final piece for you to print at home. That way, you can still support :) I can advise on how to print and choose a frame as well if you’d like.

Do I have to make an account to purchase something?

Not at all. You do need to provide an email during checkout though to receive confirmation and shipping notifications, but creating an account is not required. An account will just help with faster checkout for future purchases.